Fast Large Loss Claims Support
We document major roof damage, organize the claim process, and complete approved repairs with clear communication.
Large Loss Claims
When a severe storm causes major roof damage, the insurance process can feel just as stressful as the damage itself. At Highmark Renovations Roofing Columbus, we help homeowners, property managers, churches, and small businesses across Central Ohio move through large roofing claims with a clear, organized process. Our goal is to help you understand what was damaged, what the roof needs, and what steps come next.
We start with a comprehensive roof inspection. We check shingles, flashing, underlayment, vents, ridge caps, siding, gutters, fascia, and other exterior areas that may have been affected by wind or hail. For commercial roofing systems, we also inspect membrane surfaces, seams, drainage areas, and rooftop penetrations. This gives you a full picture of the storm damage, not just the obvious issues you can see from the ground.
Next, we document the damage with detailed photos and written findings. We then prepare an itemized repair or roof replacement estimate based on the scope of work. If your roof needs replacement, every project begins with a full tear-off and decking inspection. That matters because hidden deck damage can affect how well the new roofing system performs. By inspecting the decking first, we can address underlying issues and build a roof that is properly sealed and ventilated.
We also help you understand the claims process and keep your documentation organized. If your carrier schedules an adjuster visit, we can coordinate the inspection and walk the roof with them so the observed damage and repair needs are clearly reviewed. After that, we can review the insurance estimate for overlooked roofing damage and provide supplemental documentation when warranted.
Once the scope is approved, we complete the repairs or replacement using quality materials at a fair price. Whether the loss involves a home, multi-unit property, church, or commercial building, we focus on clear communication, careful workmanship, and a smooth process from inspection to final installation. If your property has major storm damage and you need an experienced Columbus roofing contractor with a proven process and an A+ BBB rating, contact us to schedule a large loss roof inspection today.
Our Large Loss Claims Process
When major storm, wind, or hail damage affects your roof, we keep the process organized, thorough, and easier to manage from inspection to final build.
Inspect and Document the Damage
We start with a comprehensive roof inspection to assess storm, wind, or hail damage on homes and commercial properties. Our team gathers detailed photos, notes hidden problem areas, and documents roof, siding, gutter, and exterior damage so the scope is clear from the start.
Organize the Claim Scope
Next, we prepare an itemized repair or roof replacement estimate and help you organize the supporting documentation for the claim. We also coordinate adjuster inspections and review insurance paperwork for overlooked damage, providing supplemental documentation when warranted.
Complete Repairs or Full Replacement
Once the scope is approved, we schedule the work and complete repairs or a full roof replacement with care and clear communication. Every replacement includes a full tear-off and decking inspection, so hidden damage is addressed and the new roofing system is built to seal and ventilate properly.
Large Loss Claims FAQs
Common questions from homeowners, property managers, churches, and small businesses dealing with major roof storm damage in Central Ohio.
- What counts as a large loss roofing claim?
A large loss claim usually involves major roof damage from hail, high wind, or severe storms that affects a big portion of the roofing system. It can include damage to shingles, underlayment, decking, siding, gutters, or other exterior areas on homes and commercial properties.
- How do you help with the insurance claim process?
We start with a comprehensive roof inspection, detailed photos, and clear documentation of storm damage. We provide itemized repair or replacement estimates, help you organize paperwork, coordinate adjuster inspections, and supply supplemental documentation if overlooked roofing damage is found during the review.
- Will you inspect the roof before recommending replacement?
Yes. We inspect the full roofing system first so we can see the true extent of wind or hail damage. If replacement is needed, every roof replacement we complete includes a full tear-off and decking inspection to catch hidden damage and help the new roof seal properly.
- Can you work on commercial roofing claims too?
Yes. We handle large roofing claims for homeowners as well as commercial properties, including churches, small businesses, and property-managed buildings. We understand the documentation, access, and scheduling needs that often come with larger commercial roof damage and storm repair projects.
- What if the insurance estimate misses part of the damage?
That happens more often than people expect on large storm damage claims. If we find overlooked roofing or exterior damage, we can provide additional photos, notes, and supplemental documentation for review so the scope of work more accurately reflects the condition of the property.
- Why should I choose Highmark Renovations Roofing Columbus?
We are a Columbus roofing contractor with an A+ Better Business Bureau rating and years of hands-on experience with storm damage repair. We use a clear process, quality materials, and careful workmanship, and we keep communication straightforward so you know what to expect at each step.
Why Columbus Owners Recommend Us
See what homeowners and property managers say about our roof work, storm repairs, and how we handle big claims.
"Gary Braden and HighMark Renovation was amazing even after questions Gary answered every question for me. If you need a roof trust Gay Braden and HighMark"
"Joey was very help and communicated throughout the process. Very professional. would recommend this company. Highmark offered to replace roof (which had storm damage) for what the insurance would pay."
"I highly recommend Highmark. They were so easy to work with. Tony came out and did a thorough inspection. He walked around our entire property and discovered things that other contractors didn't. He helped us get started on a claim with our insurance as it was our first time dealing with stuff like this. They never once pressured us into working with them. They allowed us to reach out to them when we were ready. They fought tooth and nail with our insurance from start to finish. Dan came out to be with the adjuster and became our point of contact. On the day of the installation, his team showed up 10 minutes early and got started within those 10 minutes. Dan came as they were installing to check on the process and kept in contact as the day went on. They laid out tarps to protect the landscape and after cleaned up everything. They did the entire work from tear down to installation in one day. Once the work was completed, Dan came back out and inspected to make sure everything was completed and picked up whatever was left. Dan was always quick to respond to any questions via email, text and phone calls. If you need any exterior work don't hesitate to call these guys."
"I highly recommend Highmark Renovation as very comprehensive and knowledgeable organization. The representative demonstrated high integrity, professionalism and a willingness to engage with the insurance provider in a meaningful manner to assure that my needs were met and accomplished. Thank you."
"Highmark was a big help in dealing with my insurance company (State Farm) on some recent hail damage, and they were fast and professional when they came to replace the roof. I would recommend them to anyone in the Columbus area needing help with their roof."
"Everyone was so helpful....replaced the roof in just one day and it looks absolutely amazing. I will definitely tell everyone about my experience with Highmark renovations!"
"Gary Braden and the team was amazing In 2022. This is why I am using there service again.... 5 STARS"
"Professional service provided from the introduction through final payment. Great craftsmanship, awesome customer service, very cordial owner introduction and great communication skills. Kudos to Joey and Atorro for representing the company with high respect to the client…."
"Great experience working with Gary! Very professional and walked me through step by step. Even with my claim. Not to mention he also helped me pick up my new grill and bring it to my house! Great guy!!!!"
"Gary has been nothing but amazing. He was able to get to us for the start of our process within 48 hours from contact (would have been same day but I wasn’t available). He was able to adjust his schedule to come immediately when our insurance agent showed up over an hour early and has been nothing but polite, and generous with his time. This company was recommended to me by a coworker who had amazing experiences with multiple employees of this company and their project was completed from start to finish in under 30 days. I am grateful for the referral and so happy to have chosen this company for our exterior repairs!"
"This company is amazing. My self and my husband, Dave Murphy would suggest this company to anyone looking for a roof. Gary Braden has become more than a roofer. He has become a friend of the family. Thank you Gary Braden and thank you Highmark Renovation"
"The team at Highmark helped me file an insurance claim to have the roof replaced on both my house and detached garage. The work was completed in a single day. I appreciated the quality of work and the professionalism of the team. I would highly recommend this company."
"Highmark Renovation did a professional job on my home, 2.5 car detached garage, and shed, as well as a complimentary well covering box roofing. Thanks Dan and team. Good folks. They went beyond satisfaction!"
"The owner Dan is very nice and came onsite while the roof was being replaced, he also checked back after it was done to see if I was satisfied, I love good customer service."
"Exceptional Speed and Service Called them on a Monday before noon, and they were at my house that same day! The representative clearly explained all the flat roof issues and provided a detailed, no-pressure solution with a free estimate. The efficiency was remarkable—my old roof was completely replaced the very next day. If you need local roofing done fast and right, this is the company to call. Highly recommend!"
"Great company. Gary was great to work with and working with insurance was a breeze"
"Got a new roof from Highmark due to hail damage from a bad storm. Gary (who is a licensed insurance agent I might add) helped us through the whole process from start to finish, and got my wife and I a new beautiful roof."
"We got our roof put in and they did a awesome job"
"I am so pleased with all the roofing they’ve done. Even put new wood replacements then shingles. Even painted chimney."
"These guys are great! Very professional. They worked with my insurance company to get a new roof installed. In only a couple weeks from speaking with them I had a new roof! They did quality work and were very fast with the installation. I highly recommend Highmark. Great experience!"
"Highmark did my roof and it looks great they handled all the the paperwork with insurance Ronaldo was a good guy"
"A godsend, was able to get me approved for a roof when the insurance told me no."
"From roof inspection to finish, completely professional. Job well done and looks great. Great communication."
"I would like to thank Gary Braden for his amazing job his team did with our home project. Gary and Dan worked with our insurance company to fix our damaged sofit. Gary gave us a very good price on our siding and gutters as well. Gary was by our side from start to finish and completed our project in record time. I wished we would have used them on our roofing as well. We had some high wind that blew off a strip. I text Gary with a picture and they had someone come out and fix it the same day, on a Sunday. Gary and his son Adam stopped by and power washed the parts that were not replaced free of charge. Thanks Gary for being such a wonderful person to work with and we will have them work on our next project."
"Gary and team went above and beyond getting us new siding. We were just wanting to replace a couple pieces that flew off in a wind storm, but we ended up getting covered for our entire house. We decided to do the garage as well so it would match, even though it was not covered. Gary and team kept working and eventually got the garage covered as well. We now have a great-looking new house exterior that will last decades."
"Excellent customer care and follow through! Dupree executed all aspects of our roof install with ease and professionalism. He even consulted/coordinated roof vent install with Joe who is also extremely professional!! We are extremely satisfied and grateful for our new fancy roof and vent!! We are committed Highmark customers. Thanks for everything Dupree!"
"Love my new roof they did a excellent job. They did an awesome job on clean up."
"I recently had my roof replaced, and I couldn't be happier with the results. The team worked incredibly fast and efficiently, completing the entire project in record time. I was particularly impressed with how they handled the paperwork with my insurance company. They took care of everything, so I didn't have to worry about any of the details or stress over the process. Their professionalism and attention to detail made the whole experience seamless and hassle-free. I highly recommend their services to anyone."
"Great Roofing Company! Easy to work with, very helpful through the whole process, install was a breeze. Highly recommend for any of your roofing needs."
"Talked to many roofers and Dan was the most professional. Helped with insurance. Got it done in great time. I highly recommend them"
"I was having roof issues at my business and got several quotes Highmark had the best pricing and they were able to get me in quickly. They were very professional and did great work, I highly recommend them."
"Highmark Renovations worked with our insurance company from start to finish of claim precess. Old roof removed and the new roof put on in one day. Fast and efficient service."
"Highmark help me with my insurance.To get my roof and garage roof done. They came out and got everything done in one day.They clean up everything. The guys even when back and look to make sure they got everythingi before they left.I would highly recommended them to anyone. Thanks for the great job ☺️ I also had him do my gutters this week and they done a great job on them I can't believe how nice they look"
"Great fast service. Outstanding communication"
"Prompt and professional service. Outstanding!!"
"Great customer service! Lionheart was super professional and really communicative about our roofing process definitely helped push our approval through with our insurance! Really appreciate the work and professionalism."
"They were very professional. Dan and Joe helped me with any questions I had throughout the process. Would definitely recommend. Thank you HighMark!!"
"Dan helped us to understand paperwork from our insurance company, which was so helpful in the process. The workers were courteous and fast! Real professionals! Our roof looks really good and we get complements all the time."
"Amazing service! Joe walked me through the process step by step and was there throughout it all, from filing with insurance, replacement of my entire roof, and afterwards until it was fully completed. I’d definitely recommend Highmark Roofing to anyone in need of repair/replacement of their roof!"
"For the BEST ROOF in the NATION CALL HIGHMARK RENOVATION!"
"Very professional and they work really hard to please the customers"
"I highly recommend Highmark for all your roofing needs! Great communication and excellent work. Lionheart is extremely professional- enjoyed working with him directly."
"Great service & roof repair!"
"THIS COMPANY DID A GREAT JOB PUT A NEW ROOF ON MY HOUSE WERE VERY RESPECTFUL OF MY PROPERTY PUT TARPS ALL AROUND MY HOUSE BEFORE THEY STARTED CLEANED EVERYTHING UP BEFORE THEY LEFT AND RAN A HUGE MAGNET ON WHEELS UP AND DOWN MY DRIVEWAY AND MY YARD TO PICK UP ANY NAILS . VERY HAPPY WITH THE JOB !!!"
"Highmark is very professional and performed everything they said they would do from beginning to the end. I would highly recommend them."
"They were very professional and friendly. Because of weather we thought not until spring time but the weather cleared and they repaired it a few days before Christmas. It was a great present. Looks really good."
"Highmark worked with my insurance company to get a new roof put on in record time. They were very responsive, punctual, and efficient. In three weeks, from time of inspection to installation, I had a new quality roof! Very pleased and happy to recommend them."
"Prompt response and service. Respectful of my property. Worth checking them out."
"Fully Pleased with this company! Great customer service and follow-up from the first contact. Install crew arrived early in the morning and worked hard until completion."
"I never knew about the importance of having of a quality and roof up to code until recently. The people of high-mark roofing CO. Guided me step by step on a getting a roof replacement for home. As i was obvious to how bad the conditions were on my roof LH did a top notch inspection. Patiently, he explained why the roof was in bad shape, in addition amounts of damage on the roof the naked eye couldn’t see looking from the ground up. OF course the insurance company wasn’t cooperating at all. LH FOUGHT tooth and nail with the insurance company to get the exact amount needed to get the roof replacement. The patience, dedication the company and their employees have with customers who may be unaware of how to start a replacement process is what sold me. I recommend doing buisness with HIgh-Mark."
"Professional service from start to finish. I would highly recomend Highmark renovations for roofing."
"Needed a rubber roof repair on my detached garage instead of tear off and replace. Large roofing firms were not interested. Highmark Renovations came out and inspected the roof the same day that I called. The work was completed such that the leak was repaired and additional work was done to prevent future leaks. I would highly recommend Highmark Renovations to homeowners looking to preserve or improve their homes."
"We have been very pleased with the service from Highmark. Our roof needed replacement and they answered my excessive questions and communicated well from first contact through completion of the work. Our roof required a full tear-off before installing the new materials. There was a little damage to the vinyl siding when removing the old roof and they openly and promptly took care of that. The installation crew worked very hard and did a great job cleaning up after themselves. I have witnessed far worse. Their attitude through a long day and a half was always good and they worked with each other without arguing (another thing I have witnessed). Again, we really appreciated the communication and can honestly recommend giving this company an opportunity."
"Dan was super nice and his crew did a great job"
"I was very satisfied with this company. Daniel Welsh the owner of the company was very helpful. He help me through the insurance process. His company does quality work. I would recommend him to anyone."
"Joe and his crew did a great job for us. He handled the whole insurance negotiation for us. Good person."
"They had me a quote within days and the work was completed the following week. I would reccomend using them to anyone looking for roofing services. Joe and his crew did a great job and took pride in their work. Well done!!!!"
"Highmark worked with my insurance company to get a new roof on my house. It was a great experience; the communication throughout the whole process was excellent, the crew came in and replaced my roof in a timely fashion. Overall, I'm pleased with a the job done, and Highmark was willing to work with us to help us! I totally recommend them!"
"Joe and his crew did an excellent job. They were very quick polite courteous and very well priced. I would recommend this company. Great job!!!"
"They are awesome, they really worked hard with my insurance to get my roof replaced"
"Helped getting insurance for new roofs, home and garage. Quality work done quickly. Able to do other outside repairs as well."
"Couldn’t have a better or more caring team to take care of your roofing needs. Their skills as well as knowledge of insurance claims coordination gives a smooth process start to finish. Will be recommending to all friends and family going forward."
"Highmark was a big help in the entire process. They helped me understand what was happening with the insurance as well as when work will begin. They were professional and always available when I needed them. The completed roof look good and seems to be well done."
"Joe managed every aspect of the insurance claim for me, taking pictures, etc, and following up with the insurance company when they wanted to try to mismatch our shingles versus totally replacing. Joe showed them why they needed to replace it. Great work too."
"Joe and Highmark did a wonderful job! I literally did nothing but choose a shingle color and he took care of the rest...I never even had to speak to my insurance company, they took care of it all! Highly recommended!"
"Highmark did a full tear off of our existing roof, installed new ice dam barrier and attic venting. They also installed new exhaust vents, capped the chimney and removed an old satellite dish. On time, done in four hours and full clean up of the yard. Not one issue throughout the process. Great to work with, and now helping my mother with an issue at her house."
"Joe and his crew did an awesome job on my roof! It was very fast and a great roof install!"
"This company will save you time and money on a quality new roof. The company helped me through the process of filing an insurance claim. A representative from Highmark Renovations was present when the insurance claims adjuster came to inspect my roof. It was nice having a representative there to answer questions the claims adjuster asked. The crew showed up early and hustled to complete the job in a timely manner. The crew did an impressive job. As a dog owner, I was worried how the crew would act when my dog would constantly bark at them. They treated my dog with kindness. After the work was done, the crew did an excellent job cleaning up. I would highly recommend Highmark Renovations."
"We are extremely satisfied with Highmark Renovations. We got several quotes, some just a visit to talk, but Highmark had a presentation that was very detailed and they explained everything. They showed up on the day and time agreed upon and they were very professional replacing our roof. Their price fell below three other bids and they stuck to the estimate. The entire crew was friendly and very professional. The job was done in one day and the clean-up was excellent! I highly recommend HIGHMARK Renovations when shopping for a roofing company. We're glad we did."
"Working with Highmark Renovations Roofing was one of the best decisions we made for our home's roof repair. Of the 4 companies we called, they treated us with honesty and professionalism. They answered all of our questions, explained exactly how they were addressing our major issues, and were prompt and professional from start to finish. They understood exactly what we needed, and their roof repair was exactly what their roof repair estimate detailed. We are looking forward to working with them to do a metal roof installation on our second priperty in the future. If you have roof issues, stop looking and call Highmark Renovations Roofing today, it will save you a huge headache and a lot of money that you cannuse for other projects!! A++++"
"Good service, on time, professional and friendly."
"Made sure everything worked with insurance so that it was covered and I didn't have to pay a lot out of pocket."
"Highmark was wonderful. I was having a really hard time finding a roofer to replace my flat roof. They were super responsive and knowledgeable. They fit me into their schedule right away and did an amazing job from start to finish. I highly recommend them for any roofing needs you may have!"
"Had our roof replace by Highmark Reovations. They were on time and cleaned up the place when finished. I would highly recommend Highmark Reovations for all your roofing needs"
Highmark Renovations Roofing Columbus
Start Your Roofing Claim Today
Get clear damage documentation and fast, professional repairs before hidden issues get worse.